At a glance
Please quote code 2823 in all correspondence.
- Accommodation: Bungalows
- Stars: 4
- Board basis: Self Catering, Bed and Breakfast
- Holiday type: Beach Holidays
- Sleeps: 0
- Bedrooms: 47
Facilities available









Description
Customer Feedback:
Staff - Efficient and very helpful.
Facilities - Ramps gave access to all areas of the resort. Lots of local artwork/sculpture inside and out added to a lovely unusual environment. The room was excellent, very accessible wet room and all level flooring throughout. Everything you needed for self catering was provided. Swimming pool was easy to access, clean and had steps with a hand rail. Heated to about 24C. Perfect for our needs.
Location of hotel: Lovely quiet area of resort, airport noise heard but not an issue. Very close to beach via level path through gardens. Fabulous promenade suitable for scooter/wheelchair use stretching miles in either direction. Shopping centre very close by with local restaurants, supermarkets and tourist shops. More restaurants within a mile all easy to reach using a scooter/wheelchair and all accessible.
Local area: Lots of uncrowded beaches. Restaurant staff friendly and a superb choice of food available.
This is a beautiful 4 Star Tourist Apartment Complex located in Matagorda, Puerto del Carmen. The complex is just five minutes from the sea, and 10 minutes by car from the airport. The complex is located in the centre of a 12,000m2 garden surrounded by numerous works if art.
The complex boasts two heated pools to approximately 22-24ºC (one specifically for children), an attractive garden area, 70 apartments, 47 of these have been adapted for wheelchair users. There also is a hydraulic pool hoist for access into the main swimming pool.
The apartments
1 bedroom adapted apartment with a garden view sleeping up to 3 people
1 bedroom XL adapted apartment with a garden view sleeping up to 3 people
2 bedroom adapted apartment with a street view sleeping up to 4 people
2 bedroom superior adapted apartment with a garden view sleeping up to 5 people
2 bedroom XL adapted apartment with a pool view sleeping up to 5 people
BEDROOM: 135 cm diameter of free turn space; 120 cm free space for side access to bed; 120 cm free space for frontal access to wardrobe; Two single beds (90 x 200 cm), 50 cm high, bedside table between them; Large wardrobe with room for suitcases, iron, ironing board, safe (optional) and ventilator.
BATHROOM: Sliding access door, 90 x 200 cm of free space. 150 cm diameter of free turn space; door-free, floor access shower tray; folding shower chair 45 cm above floor and fixed support arm 80 cm above floor; 80 cm free space of side access to the shower chair. Temperature controls in shower have a wheel, easy to use shape. Toilet seat 45 cm above floor, without cracks. In reception you can ask for a portable raising chair that can be placed on the toilet seat. Two folding support arms beside the toilet seat, 80 cm above floor, with 75 cm distance between both. 80 cm of free side access to the toilet seat, 120 cm free frontal access. Washbasin 85 cm above floor, with free space underneath (80 cm width, 70 cm height and 60 cm depth), and easy to use controls. Two mirrors: one 100 cm above floor, the other extendable and rotative.
Things to do nearby
Just five minutes from the complex is the sea promenade of Puerto del Carmen which has an adapted toilet. The nearby shopping centre has also been adapted with ramps and an adapted toilet.
The beach at Los Pocillos, which is 1.5km away from the complex. This beach has an amphibious beach wheelchair and an adapted toilet.
Services and facilities
- 24 hour reception with multilingual staff
- Qi-Fi in all communal areas and a router in each apartment
- Printing of airline boarding passes
- On-site supermarket open 365 days (from 8:00 am until 10:00 pm)
- Adapted lift for guests with reduced mobility to access the supermarket
- Massage room
- Four adapted parking spaces
- Cot (1 per apartment, please make the reservation before arrival)
- Baby bath (subject to availability)
- Safety deposit box (extra charge payable)
- Doctor-medical emergency service (extra charge payable)
- Self-Laundry Service (extra charge payable)
- Top mattress for double or individual bed
- Sunbed mattresses for the apartment
- HDMI cable
Available for an extra cost
- Airport Transfer for wheelchair users (for 4 People + wheelchair)
- Electric bed
- Anti-bedsore mattress
- Electric Hoist
- Monkey pole
- Self-propelling shower chair
- Manual wheelchair
- Electric wheelchair
- Scooter
- Walkers
- Adapted Excursions
- Adapted rental cars
- Accessible rental cars (with ramp)
- Automatic rental cars
- Bed risers at no additional charge.
Around the complex
- Mini golf (free of charge with a refundable deposit of 10€ per club)
- Table tennis (free of charge with a refundable deposit of 10€ for the bat set)
- Pool table (extra charge payable)
- More than 800 works of art in the apartments, around the complex and on land nearby
- Large library of books to exchange and board games to play
Information last updated: 15/01/2025 12:58:28