The UK's largest accessible holiday specialist
Guaranteed accessible accommodation
Many properties personally audited
Flights, adapted transfers & equipment hire
Full financial protection
"Agent of the Year 2012 & 2014"
The DisabledHolidays.com web site is operated by Discover Holidays Ltd, a member of the Worldchoice travel consortium.
Telephone Number: 0161 804 9898, if you are calling from overseas please call 0044.161 804 9898.
Bookings from all countries welcome.
Please read these terms and conditions in full before using Discover Holidays websites
- "we", "us" and "our" means Discover Holidays Ltd who own and operate DisabledHolidays.com web site (referred to as "the sites")
- "you" means the person using the Site.
The Sites provide an organised directory of holidays and related retailers selling a variety of products and services. These terms and conditions do not affect the terms and conditions of the web sites we link to. Any concerns or complaints about retailers listed in these directories should be addressed directly to the retailer. As such, we are not in control of the web sites listed within the directories, the content describing these web sites or the content of the sites we link to. Any information on the sites should be checked by consulting with experts who are authorised to give information on that subject. We are not authorised to offer advice. You should not act on any information given within the sites without checking the accuracy of the advice.
Limit of liability
The presence of a holiday on any of our sites is not in any way a warranty by us that the provider will conduct itself appropriately under any agreement you undertake. The goods or services offered by the retailer are not endorsed or approved by ourselves. Our liability is limited to that of a travel agent (or tour operator, where applicable).
All retailer information is provided by the retailer. We have not taken any steps to check this information independently.
We give no warranty of any kind, express or implied. All warranties or conditions which would be implied by law are expressly excluded. We will not be liable for any loss of profit, income or business opportunity or any other direct or indirect loss which results from use of or unavailability of our service.
All site material, design, graphics and content are protected by international copyright laws and must not be reproduced in any form, in full or in part without our express permission. This excludes actual directory listings that may be protected by the sites linked to themselves.
Links to other websites
We have no control over the content of websites we link to. You agree that you use these websites at your own risk. We accept no responsibility for their content or your use of these web sites. You agree that we will not be held responsible for any loss or damage occurring as a result of using these links.
These terms and conditions are governed by the laws of England and Wales. You agree that the English court shall have exclusive jurisdiction.
What information do we collect?
We collect information from you when you make an enquiry, place a booking or subscribe to our newsletter.
When submitting an enquiry on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address and phone number.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
; To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)
; To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
; To administer a contest, promotion, survey or other site feature
; To send periodic emails
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.
We use up to date firewalls and antivirus software to ensure your information is safe. Credit card information is not stored on our computers.
Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://www.disabledholidays.com/about/about.php
This policy was last modified on 03/02/2015
Albion House, 163-167 King Street,
Dukinfield, SK16 4LF
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